1. Shipping Coverage
We only deliver orders within the United States. International shipping is unavailable at present.
2. Shipping Fee Standard
- Free standard US shipping for orders with a pre-tax subtotal over $10.01.
- A flat shipping fee starting at $5 applies to orders below the free shipping threshold.
- Expedited shipping is available at an extra cost of $15.
3. Delivery Timeline
Standard delivery via USPS takes 3–7 business days (Monday–Friday, excluding weekends and official holidays). A tracking number will be provided for all orders.
4. Liability & Subscription Address Adjustment
NativeCos shall not be liable for lost or stolen packages marked as successfully delivered by the logistics carrier.
If you need to modify the shipping address for subscription orders, email support@nativecos.com 1–2 business days before your next refill shipment.